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ckd: small blue foam shark (Default)
[personal profile] ckd
Tuesday, March 4th, 2008 04:59 am (UTC)
FL450?!?! I think I've made it up that high once, and that was on F-BVFA.

As for the last bit, "you reap what you sow". They don't care about other people, so why should other people care about them?

I'm always nice to gate agents and such, doubly so during irregular ops. It's gotten me upgrades, re-routes, vouchers: you name it. One of my favorite examples was at SLC, waiting for a delayed BOS flight. [livejournal.com profile] hr_macgirl and I went up to the desk and asked "how do our chances look for using segment upgrades?" despite the minor detail that we didn't have any of the certificates with us. (We could buy them on the spot, so it wasn't a completely stupid question.)

The agent hit a few keys, looked at us, and said "you're all set" as he handed us our new boarding cards. No certificates needed.

In my experience treating people as people is its own reward, but sometimes you get a little lagniappe to go with it.

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