TurboTax

[cjsmith]

Anyone out there use TurboTax?

Anybody know the phone number for their help line?

They don't have it printed on anything that came with the package. Their website won't give it out without a bunch of personal information from me and $19.95, and since it's THEIR product refusing to install, I'm currently peeved enough not to want to give them anything.

Comments

[auros]

I use turbotax.com, and haven't had any problems with it... The help pages are pretty good, and it doesn't charge you anything until the very end, when it's doing the electronic filing thing...

[cjsmith.livejournal.com]

In my case the help pages suggested a workaround that instantly failed, because I was on NT 4 service pack 3 (which they SAID they supported) but the workaround insisted on service pack 4. I could find no better information on their website. They wanted to charge $19.95 to give me their help line number to talk to a human about it.

Faced with the choice of throwing the product away on general principles, because they lied about what they support, or using it on my laptop and shutting up about it, I chose the latter. :-/