cjsmith: (b&w fancy rob)
cjsmith ([personal profile] cjsmith) wrote2004-04-10 03:34 pm

TurboTax

Anyone out there use TurboTax?

Anybody know the phone number for their help line?

They don't have it printed on anything that came with the package. Their website won't give it out without a bunch of personal information from me and $19.95, and since it's THEIR product refusing to install, I'm currently peeved enough not to want to give them anything.

[identity profile] datagoddess.livejournal.com 2004-04-10 03:47 pm (UTC)(link)
From within the program, "contacting support" takes us to the web site. Dan's still looking through the help file...

Nothing. Sorry.

[identity profile] therobbergirl.livejournal.com 2004-04-10 04:04 pm (UTC)(link)
I used Turbo Tax on the web this year. I just tried to get you a phone number, thinking that you could get them to transfer you to the install people, but they want $19.95 from me just to divulge their number!

btw, Hi, CJ! I added you after the [livejournal.com profile] scooting thing.
auros: (Default)

[personal profile] auros 2004-04-16 11:14 am (UTC)(link)
I use turbotax.com, and haven't had any problems with it... The help pages are pretty good, and it doesn't charge you anything until the very end, when it's doing the electronic filing thing...