In my case the help pages suggested a workaround that instantly failed, because I was on NT 4 service pack 3 (which they SAID they supported) but the workaround insisted on service pack 4. I could find no better information on their website. They wanted to charge $19.95 to give me their help line number to talk to a human about it.
Faced with the choice of throwing the product away on general principles, because they lied about what they support, or using it on my laptop and shutting up about it, I chose the latter. :-/
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Faced with the choice of throwing the product away on general principles, because they lied about what they support, or using it on my laptop and shutting up about it, I chose the latter. :-/