February 2023

S M T W T F S
   1234
567891011
12131415161718
19202122232425
262728    

Style Credit

Expand Cut Tags

No cut tags
Saturday, April 10th, 2004 04:07 pm (UTC)
Can you install SP4? Or SP6a, for that matter.

I suppose I could if I had it. No clue how to go about getting it, nor any clue what it would mess up if I went ahead and upgraded.

And if I had to guess they tested it on a box w/sp3 that something else was installed on that included the .dll you need. Not that I've ever seen that, oh, no ;-)

Heh. It'd almost be worth 19.95 to let them know what they've done. Not that it would matter a whit to anyone but the poor guy who had to take my call.

And you're welcome. I could tell that you're frustrated, and I knew we had both it and the business version still installed, so I just had to tell Dan to look :-)

Thanks! Yeah, they're pretty cagey this year -- no phone number anywhere. I grabbed my old 2001 stuff and called the number I found there, but it's closed after hours.

Too bad I like TurboTax so much. They're thiiiiis close to losing a customer over a) the screwup plus b) no good way to handle it.

Not that they'd care about one customer.

Reply

This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting